Missed OpportunitiesFind out what you're missing from your patients
NO CODE - Instantly Deploy Powerful AI Reception Agents
Use natural language instructions in an intuitive interface to quickly build, test and launch AI agents.
A fully virtual front desk, no training required
Your 24/7 Virtual Healthcare Assistant
Whether you're a solo family physician, physiotherapist, or therapist, tDoc becomes your always-available receptionist.
- 24/7 Coverage - Answer patient calls around the clock
- Book and manage appointments instantly
- Send reminders and handle cancellations
- Customize availability and rules for each service
Seamless handoff between human and virtual reception
Seamless Staff & AI Collaboration
Use tDoc to handle overflow, off-hours, or no-answer situations without replacing your current team.
- Offload administrative burden from front desk
- Ensure no patient call goes unanswered
- Syncs with your schedule and handoff rules
- Staff can jump in anytime
Platform FeaturesHealthcare-First AI Solution
Comprehensive Healthcare Communication Platform
Discover how our AI-powered platform transforms clinic operations with intelligent reception, smart scheduling, and automated task management - all while maintaining the highest standards of security and compliance. Available 24/7 to ensure no patient call goes unanswered.
🧠 AI Receptionist
- Conversational fluency for natural patient interactions
- 24/7 availability with zero hold time
- Seamless AI-to-human call transitions
- Real-time transcription with full access logs
- Multi-language support
📅 AI Appointment Booking
- Self-service voice or chat scheduling
- After-hours booking and availability handling
- Automated appointment reminders via SMS, email, or call
- Intelligent schedule optimization
- Time-off and provider availability management
📞 Smart Call Management
- AI triage with priority routing
- Secure message taking with callback options
- Directs urgent or complex issues to humans
- Patient-scheduled callbacks with queue balancing
📋 Task Management & Automation
- Task creation based on call outcomes
- Assign tasks to team members automatically
- Custom workflows for different practice needs
- Integration-ready with most EMRs and calendars
Integrations Reduce your work with integrations that you can install in tDoc.
Streamline Your Workflow
Our integrations connect tDoc with the tools you already use, saving you time and reducing manual work. From chatbots to CRM systems, enhance your patient communication platform with powerful extensions.
- Popular integrations include Google Calendar, OscarEMR, and Zoom.
- Seamless data synchronization
- Custom integrations available for Enterprise customers
7 days free trialNo setup fee.
Join the Physicians Modernization Patient Care with tDoc
tDoc Health is currently available by invitation to physicians in Ontario. If you are a CPSO-registered physician interested in streamlining your practice with AI-powered reception, begin the onboarding process today.
OnboardingYou don't need a tech team to get started
tDoc setup is fast, guided, and non-disruptive.
Our guided setup process walks you through each step, from configuring your clinic hours to launching your AI receptionist - no technical expertise required.
What is an 'AI Assistant' and what can I use it for?
Is healthcare adoption of AI already underway?
Why was tDoc created?
Who is the team behind tDoc?
What is tDoc Enterprise?
Who can I contact for more details?
How tDoc Works
Security & Privacy
tDoc is safe and secure for healthcare staff to use. Specifically, tDoc incorporates privacy framework for AI safety.
- User data is NOT retained for training or utilized beyond responding to the questions and operating the platform, and Civia has Zero Data Retention agreements with underlying AI/LLM providers;
- tDoc is privacy framework aligned with PHIPA, PIPEDA and HIPAA, see our Security for details;
- tDoc doesn't require any access to a user's local system, files, or data;
- IT teams can 'claim' their organization through our tDoc Enterprise tier and implement custom policies for their users - contact us for details.
Trusted by Leading Practices
See what our clients are saying
Healthcare providers trust tDoc to handle their communications
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About tDoc
Built for healthcare. Backed by real experience.
tDoc is a purpose-built platform designed by professionals who understand the realities of clinic life — from missed calls and staff shortages to regulatory pressures and patient expectations.
Our team blends backgrounds in medicine, enterprise IT security, and workflow automation. We know that good tech should make your day smoother, not more complicated.
We believe AI can support rather than supplant human connection. That's why tDoc is designed to work alongside your team, helping improve access, reduce administrative friction, and protect privacy without compromise.