Trust and Security at tDoc
tDoc is trusted by medical professionals to build secure and compliant real-time voice agents.
- Canadian data residency with optional US data residency
- Encrypted at rest and in transit
- No training data use without explicit consent
- Privacy frameworks align with PHIPA, PIPEDA, and HIPAA
End-to-End EncryptedData Residency Guaranteed
Compliant and Secure Agents
tDoc take security and compliance seriously. We understand that the data your entrust to us is a vital asset to your business, and we treat it with the utmost care.
Privacy Framework Alignment
Our security practices align with PHIPA, PIPEDA, and HIPAA frameworks to ensure healthcare data privacy and protection.
Data Encryption
All customer data is encrypted with industry-standard encryption algorithms at rest and in transit.
User Roles
Assign specific permissions and access levels to different users
Rate Limiting
Protect your agent from abuse by controlling and limiting the number of requests per user.
Audit Logging
Comprehensive logging of all system activities and data access for compliance and security monitoring.
Do you use my data to train AI models?
Will model providers (OpenAI, Anthropic, Google, etc.) use my data to train their models?
Who can use my AI Agent?
What servers does tDoc use?
Does tDoc encrypt data?
Does tDoc have a bug bounty program?
Security & Privacy
tDoc is safe and secure for healthcare staff to use. Specifically, tDoc incorporates privacy framework for AI safety.
- User data is NOT retained for training or utilized beyond responding to the questions and operating the platform, and Civia has Zero Data Retention agreements with underlying AI/LLM providers;
- tDoc is privacy framework aligned with PHIPA, PIPEDA and HIPAA, see our Security for details;
- tDoc doesn't require any access to a user's local system, files, or data;
- IT teams can 'claim' their organization through our tDoc Enterprise tier and implement custom policies for their users - contact us for details.