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Transforming Healthcare with tDoc Health: Enhancing Access, Efficiency, and the Future of Patient Communication

Cover Image for Help That Pays for Itself: Measuring ROI with tDoc Health

Help That Pays for Itself: Measuring ROI with tDoc Health

Missed calls often lead to delayed care, stressed staff, and overwhelmed clinicians. Even the most efficient clinics struggle to handle peak call volumes. tDoc Health captures missed calls, improves p...

Cover Image for Improving Patient Access to Care: Moving Beyond the Third Next Available Appointment (3NA)

Improving Patient Access to Care: Moving Beyond the Third Next Available Appointment (3NA)

The Third Next Available Appointment (3NA) is a widely used benchmark for measuring system capacity and appointment availability. However, it does not account for the entire patient access journey—spe...