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Blog

Transforming Healthcare with tDoc Health: Enhancing Access, Efficiency, and the Future of Patient Communication

Cover Image for Help That Pays for Itself: Measuring ROI with tDoc Health

Help That Pays for Itself: Measuring ROI with tDoc Health

Mar 21, 2025

Missed calls often lead to delayed care, stressed staff, and overwhelmed clinicians. Even the most efficient clinics struggle to handle peak call volumes. tDoc Health captures missed calls, improves patient access, and alleviates administrative pressure, ultimately enhancing clinic efficiency. Wondering about the ROI? The numbers speak for themselves—though the true impact goes far beyond what’s measurable.

Cover Image for Improving Patient Access to Care: Moving Beyond the Third Next Available Appointment (3NA)

Improving Patient Access to Care: Moving Beyond the Third Next Available Appointment (3NA)

Mar 10, 2025

The Third Next Available Appointment (3NA) is a widely used benchmark for measuring system capacity and appointment availability. However, it does not account for the entire patient access journey—specifically, the time from a patient’s initial request to the moment their appointment is scheduled. This gap can lead to delays and barriers to care, impacting the patient experience. While we can’t add more hours to your day, tDoc Health optimizes the patient journey from first contact to scheduling, reducing administrative burden and improving access to care.